Last Updated: October 16, 2026
This End User License Agreement ("EULA") is a legal agreement between you ("User") and Servicd, LLC ("Company," "we," "us," or "our"), the operator of ScooPilot. By installing, accessing, or using the ScooPilot software platform (the "Software"), you agree to be bound by the terms of this EULA. If you do not agree, do not use the Software.
Subject to the terms of this EULA and your active subscription, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Software solely for your internal business operations related to pet waste removal services.
You may not:
The Software, including all content, features, and functionality, is and remains the exclusive property of Servicd, LLC. This EULA does not grant you any ownership rights. All rights not expressly granted are reserved by the Company.
You retain ownership of the business data you input into the Software. You grant the Company a limited license to process this data to deliver the Service as described in our Privacy Policy. We will not sell your data to third parties. Only anonymized data that does not identify subscribers, customers, or callers may be used to train or improve AI models. This permission does not extend to identifiable customer records, call recordings, or transcripts. We will not attempt to re-identify anonymized training data.
The Software includes AI-powered features, including an optional AI Voice Agent. By enabling these features:
The Company reserves the right to modify, update, or discontinue any part of the Software at any time. We will make reasonable efforts to notify subscribers of material changes. Continued use of the Software after updates constitutes acceptance of the revised terms.
This license is effective until terminated. If you cancel, your license and access continue until the end of the current paid billing period, or the end of the trial if you cancel during the trial. We may suspend or terminate access for a breach of this EULA or non-payment. When access ends, you must cease use of the Software. Account data, including recordings and transcripts, may be retained for up to 90 days for account recovery and then deleted, except records required for legal, tax, security, or dispute-resolution purposes. You may request a copy of your data before access ends. Irreversibly anonymized data may be retained for model improvement as described in the Privacy Policy.
THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
To the maximum extent permitted by law, Servicd, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Software, even if advised of the possibility of such damages. Our total aggregate liability shall not exceed the fees paid by you in the three (3) months preceding the claim. These exclusions and limits do not apply to liability that cannot lawfully be excluded or limited.
This EULA shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Loudoun County, Virginia, subject to any mandatory rights under applicable law.
Our Terms of Service control subscription pricing, automatic monthly renewal, cancellation, and refunds if wording in this EULA conflicts. Cancellation takes effect at the end of the current paid billing period. Subscription fees are non-refundable, with no prorated refunds for unused time, except where required by law. Optional implementation fees are non-refundable once custom configuration begins, except where required by law. For trial cancellation rules, see the Terms of Service. If you have questions about this EULA, please contact us at: info@scoopilot.com